Netcom3 PRIVACY
POLICY
This Privacy
Statement applies to Netcom3, Inc. ("Netcom3")
and its worldwide corporate affiliates ("we",
"our" or "us"). This Privacy Statement does
not apply to the products or websites of our
business partners or to any other third
parties, even if their products or websites
are linked to or from our website. We
recommend you review the privacy statements of
the other parties with whom you interact.
This Privacy
Statement governs personal information we
collect from our customers and online from our
website users ("you"), through our products,
services, software, websites, contacts or our
relationships with you.
For the
purposes of this Privacy Statement, "corporate
affiliates" means any entity or joint venture
that is wholly or partially owned or
controlled by Netcom3, Inc.. "Business
partners" means any subcontractor, vendor or
other entity with whom we have an ongoing
business relationship to provide products,
services, or information. "Personal
information" means information which
identifies you, such as your name, telephone
number, and e-mail address.
Information We
Collect
We may ask you
to provide personal information when you
- Use our
website;
- Use our
products;
- Create
an Netcom3 account;
- Request
services, support, or information;
- Place
orders for products or product
subscription activation keys;
-
Participate in surveys, sweepstakes, or
other promotional activities;
-
Subscribe to newsletters, promotional
e-mails, or other materials; or
- Contact
us.
Information we
may request includes your name, e-mail
address, home address and telephone number. If
you make an order, we may ask for your home
address, telephone number, credit card number
and billing information. Job applicants may be
requested to provide information such as
educational background, employment experience
and job interest. If you contact us for e-mail
technical support, we may ask you for
information on which product you are using,
which version of Windows you are using, the
nature of your issue, and any other
information pertinent to the support request.
If you use our products, in addition to your
name and e-mail address, we will also receive
technical information regarding your computer
specifications. We may also collect your
business or company information, title or
department and other information (including
demographic information). Any forms that you
may fill in will indicate whether information
requested is mandatory or voluntary.
You can browse
the Netcom3 website without creating an
account, but you may need to create an account
when you purchase something. When you create
an account at Netcom3.com, you can choose to
save your billing and shipping information in
the "My Account / View or Modify My Account
Information" section of the Netcom3 website.
You may log in to your account to change or
delete this saved information anytime.
We may collect
information about your visits to our websites,
including the pages you view, the links you
click, search terms you enter and other
actions you take in connection with the
Netcom3 websites and services. We may also
collect certain information from the browser
you used to come to our website, such as your
Internet Protocol ("IP") address, browser type
and language, access times, the Uniform
Resource Locator ("URL") of the website that
referred you to our website and to which URL
you browse away from our site if you click on
a link on our site.
When you
receive newsletters or promotional e-mails
from Netcom3, we may use web beacons
(described below), customized links or similar
technologies to determine whether the e-mail
has been opened and which links you click. The
data is used to help us determine the
effectiveness of our communications with you,
and to provide you with more focused
communications.
In order to
offer you a more consistent and personalized
experience in your interactions with Netcom3,
information collected through one source may
be combined with information obtained through
other Netcom3 resources. We may also
supplement the information we collect with
information obtained from other parties as
well.
Some Netcom3
services or products may be co-branded and
offered in conjunction with another company.
If you register for or use such services or
products, both Netcom3 and the other company
may receive information collected in
conjunction with the co-branded services or
products, and may use the information
according to each company's privacy statement
and other agreements with you.
How We Use Your
Personal Information
Netcom3 uses
your personal and technical information to:
- Deliver
the services and support, or carry out the
transactions you have requested.
- Send
communications to you, such as your
transactions status (for example, order
confirmations), information about products
and services available from Netcom3 and
its corporate affiliates, promotional
offers, newsletters, and surveys.
-
Customize, analyze, and improve our
products, services (including our
website), technologies, communications and
relationship with you.
- Enforce
our conditions of sale, website terms
and/or separate contracts (if applicable)
with you.
- Prevent
fraud and other prohibited or illegal
activities.
Personal
information collected may be stored and
processed in the United States or any other
country in which Netcom3 or its corporate
affiliates, subsidiaries, agents or service
providers maintain facilities, and by using
Netcom3 products and services, you consent to
any such transfer of information outside of
your country.
Disclosing
Personal Information
We may share
your personal information with corporate
affiliates to carry out transactions you
request or to make our business or that of our
corporate affiliates more responsive to your
needs. We may also disclose your personal
information in connection with law
enforcement, fraud prevention, or other legal
action; as required by law or regulation; or
if Netcom3 reasonably believes it is necessary
to protect Netcom3, its customers or the
public. In addition, we may share your
personal information with business partners
that help Netcom3 carry out transactions you
request or that help Netcom3 to customize,
analyze and/or improve our communications or
relationship with you, and then only with
business partners who share Netcom3's
commitment to protecting your personal
information. Except as described above, we
will not disclose your personal information to
third parties for their marketing purposes
unless you have provided consent.
As we continue
to develop our business, we might sell or buy
products, subsidiaries, or business units. In
such transactions, customer information
generally is one of the transferred business
assets but remains subject to the promises
made in any pre-existing privacy policy
(unless, of course, you consent otherwise).
Also, in the event that Netcom3, or
substantially all of its assets are acquired,
customer information will of course be one of
the transferred assets.
How You Can
Access Your Information
Netcom3 wants
to help you keep your personal information
accurate. To view or edit your personal
information that has been stored online,
please visit the "My Account / View or Modify
My Account Information" section of the
Netcom3.com website. For the security of your
account, you will be required to sign in with
your account name and password.
If you wish to
exercise the access rights you have in law
concerning the use of your personal
information by Netcom3, please contact us.
How We Secure
Your Personal Information
Netcom3 is
committed to protecting the security of your
personal information. We use a variety of
security technologies and procedures to help
protect your personal information from
unauthorized access, use, or disclosure, such
as encryption, passwords, physical security,
etc. While we strive to protect your personal
information, Netcom3 cannot ensure or warrant
that the personal information or private
communications you transmit to us will always
remain private, and you do so at your own
risk.
If a password
is used to help protect your accounts and
personal information, it is your
responsibility to keep your password
confidential. Do not share this information
with anyone. If you are sharing a computer
with anyone you should always log out before
leaving a site or service to protect access to
your information from subsequent users.
If you are
visiting from the European Union or other
regions with laws governing data collection
and use that may differ from United States
law, including those whose privacy laws may be
more strict than United States law, please
note that you are transferring your personal
information to the United States to Netcom3,
where it will be stored. By providing your
personal information you consent to such
transfer and storage of personal information
in the United States (or any other region
outside the European Union where such personal
information may be stored). Netcom3 will take
all steps reasonably necessary to ensure that
your data is treated securely and in
accordance with this privacy policy.
Collection and
Use of Children's Personal Information
Netcom3 takes
children's privacy seriously. We do not
knowingly collect personal information from
children under the age of 13 through our
websites.
If you are
under 18 years of age, please do not submit
any personal information through our websites
without the express consent and participation
of a parent or guardian.
How We Use
Cookies
Netcom3
websites use "cookies" to enable you to sign
in to our services and to help personalize
your online experience. We use cookies to
store your preferences and other information
on your computer in order to save you time by
eliminating the need to repeatedly enter the
same information and to display your
personalized content and appropriate
advertising on your later visits to these
websites.
You have the
ability to accept or decline cookies. Most web
browsers automatically accept cookies, but you
can usually modify your browser setting to
decline cookies if you prefer. If you choose
to decline cookies, you may not be able to
sign in or use other interactive features of
Netcom3 websites and services that depend on
cookies.
Third-Party
Websites and Services
Please note we
do not give out our members information to
third parties.
Please be aware
that, in providing services on Netcom3's
behalf, our business partners may collect
personal information about you.=
Changes to Our
Global Privacy Statement Regarding Customer
and Online User Information
We will
occasionally update this Privacy Statement.
When we post changes to this Privacy
Statement, we will revise the Effective Date
at the end of this paragraph. If there are
material changes to this Privacy Statement or
in how Netcom3 will use your personal
information, we will notify you by prominently
posting a notice of such changes prior to
implementing the change. We encourage you to
periodically review this statement to be
informed of how Netcom3 is protecting your
personal information.
Effective Date:
January 1, 2009.
Contacting Us
If you would
like to contact us for any reason regarding
our privacy practices, please write us at the
following address:
Netcom3, Inc.
Attn: Privacy Policy
30025 Alicia Parkway
Laguna Niguel, CA 92677
